Privacy Policy

When you place an order or contact us, we collect the information needed to serve you:

Contact and order information. Your name, email address, shipping and billing address, phone number, and order details.

Payment information. Payments are processed securely by our payment providers. We never see or store your full card details.

Device and usage information. When you browse our site, we automatically collect basic information such as your browser type, pages visited, and how you interact with the site, to keep it working well.

Marketing preferences. If you join our email list, we keep your email address so we can send you updates. You can unsubscribe at any time.

We use the information we collect to:

Process and fulfil your orders, including shipping, tracking, and returns; respond to your questions and support requests; send order confirmations and updates; send marketing emails, only if you have asked for them; improve our website, products, and customer experience; and meet our legal, tax, and security obligations.

We do not sell your personal information. We share it only with the trusted services that help us run the store, and only what they need:

Our online store and payment providers, to take payments securely; shipping carriers, to deliver your order; our email service, to send you order updates and, if you opted in, our newsletter; and professional advisers or authorities, where the law requires it.

These partners are only permitted to use your information to provide their service to us.

Our site uses cookies and similar technologies to make it work, remember your preferences, and understand how the site is used so we can improve it.

Essential cookies keep the site functioning. Analytics cookies help us understand which pages are useful. Marketing cookies may be used to measure the performance of our advertising. You can control or delete cookies through your browser settings; disabling some cookies may affect how the site works.

We keep your personal information only as long as we need it — to complete your orders, handle returns and support requests, meet legal and tax requirements, and resolve disputes. When it is no longer needed, we delete or anonymise it.

You have the right to:

Request a copy of the personal information we hold about you; ask us to correct information that is wrong; ask us to delete your personal information; withdraw your consent to marketing at any time; and object to or restrict how we use your information.

To use any of these rights, email support@evoura.com and we will respond within a reasonable time. Depending on where you live, you may also have additional rights under your local privacy laws.

We use industry-standard measures to protect your information, including secure connections (SSL) and restricted access to personal data. No method of transmission or storage is completely secure, but we work hard to keep your information safe.

Our products are not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

We may update this policy from time to time. The latest version will always be on this page, and significant changes will be highlighted before they take effect.

Questions about this policy or how we handle your information? Email support@evoura.com and we'll help.