Shipping Policy

Orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive a confirmation email once your order has shipped.

Delivery typically takes 4–6 business days after your order ships. Delivery times may vary during peak periods or due to customs processing for international orders.

We ship worldwide. If your country isn't available at checkout, email support@evoura.com and we'll do our best to help.

Free U.S. shipping on all orders. Rates for other destinations are shown at checkout.

Once your parcel leaves us you'll receive an email with tracking details. Tracking can take up to 24 hours to begin updating.

If your parcel is delayed, allow an extra 3–5 business days — carrier delays and customs checks happen from time to time. If your tracking hasn't updated or your order hasn't arrived within the estimated window, email support@evoura.com with your order number and we'll investigate with the carrier. Orders confirmed lost in transit will be replaced or refunded at no cost to you.

If your order has not shipped, email support@evoura.com and we'll update the address where possible.

International orders may be subject to import duties, taxes and customs fees, which are the responsibility of the customer. These charges are set by your country's customs authority and are not collected or controlled by EVOURA. If a package is refused or returned due to unpaid duties, any original shipping costs may be deducted from your refund.